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MEDesign Backfriend Home Reviews for the product - MEDesign Backfriend Home -
133 Product Reviews - Average rating 4.9 / 5 (Best Rated | Worst Rated | Most Recent | Oldest)
Brilliant product, brilliant service
- 07/10/2015
Thank you for your prompt attention sending the Backfriend to me. I know my daughter will be delighted to have a second Backfriend so one can remain in her car. A great product which has helped her tremendously as an Ankylosing Spondylitis sufferer.
Backfriend
- 24/11/2015
A triumph of design and manufacture. This is my second 'Friend'. The first continues to give perfect service after several years, complete with the original hinges. Why the second then? We now have four floors so life is easier with two friends at different levels.
Backfriend
- 28/01/2016
Very fast delivery and a fine, helpful product. Highly recommended
Thanks
- 26/02/2016
Just wanted to say a big thank you to MEDesign for my Backfriend which arrived first thing this morning. I am chuffed to bits with it and looking forward to taking it with me to my regular haunts which have uncomfortable seats. Your service has been so efficient and enjoyable (the gentleman who took my telephone order has a wonderful sense of humour).
Happy
- 08/03/2016
Good Afternoon from a regular customer.

I just wanted to tell you how happy I was that your website is so easy to use from overseas. As an expatriate Brit who currently lives in Brazil and has a U.S. billing address, it is very hard to order anything at all from the UK. I usually end up asking a family member to order for me.

I did not have any trouble with your website because it makes provision for separate billing and delivery addresses. My compliments to your professionalism and I look forward to receiving my latest Backfriend when I am in the UK in April. I believe this is number 5 that I have ordered over the years since I first had back surgery 30 years ago -- it goes everywhere with me in cars, trains and aeroplanes and has attracted much interest along the way.
Medesign backfriend seat
- 11/07/2016
Within hour of seat arrival, I could feel the difference. My back pain was easing off. I even tried the long run in the car as well and I was felling so great I will fully recommend the seat to anybody with back problem.
Thanks Medesign.
Best back help ever
- 01/08/2016
I've been using a Backfriend seat base for driving for over 20 years, and wouldn't be without it. It's given back my joy of driving, which had disappeared in the years I struggled with persistent low back pain. I'm an Alexander Technique teacher, and recommend the seat base to my clients who are having difficulties with their driving posture and comfort. I couldn't be without my Backfriend - honestly, everyone could benefit from one, back pain or not.
Toboganning
- 16/12/2016
Just to say that 25 years ago I had a toboganning accident that nearly paralysed me with a lower lumbar whiplash injury, and has left me needing daily drugs to stop nerves jangling and restless legs.

The Backfriend I bought then is still in use, and for all the advances in ergonomic seating since, I've only ever found one solitary chair design that the Backfriend can't improve. Using the Backfriend is the only way I can sit in a cinema throughout a film (our local cinema has excellent modern supportive seating), and it makes the worst church pews bearable.

Congratulations on producing a design that is so effective and simply right, that has stood the test of time so well. It has made living life with spinal damage far more bearable. I will probably be ordering a replacement in the next couple of years!

With best regards,

JS
Comfort well designed
- 17/01/2017
Already had one backfriend which now lives permanently in my car. I got tired of having to remember to swap it to my husband's car when using his car, so I bought another one, this time with a double cushion for extra comfort. Love it!
BRILLIANT PRODUCT & SERVICE
- 26/01/2017
This product was recommended by my physio to help with my chronic back problem, I wish I had found it sooner. Also, ordered on Monday and arrived on Wednesday, excellent service.
Back friend accessories
- 13/02/2017
Had back friend 10 years wouldn't be without it. Ordered new fittings good to know I can still get them. First class firm to deal with.
Brilliant
- 21/02/2017
The backfriend arrived overnight and I am sitting on it in perfect comfort as I type this. I suffer from a lower backache and even after only 30 minutes I call feel the relief. It is doing wonders for my posture which left a lot to be desired. The height adjustability is handy as I am 6'3" and can adjust the back to a perfect height. I really should have ordered one of these years ago.
comfortable
- 22/03/2017
This is the third back friend I have bought. The first two lasted over twenty years. This latest one was bought for the extra padding on the seat.
Early days but....
- 20/06/2017
Only just got my backfriend - 1 day after ordering! Fitting - easy peasy
1st journey only a short one but definitely more comfortable so fingers crossed 🤞
Totally satisfied customer
- 21/06/2017
My back friend is out 30 years old and has seen me through many difficult spells when it has been
absolutely effective.
A month ago, incredibly, one of the hinge straps broke! I found the website, unchanged, on the back of the chair. The website couldn't be easier. I ordered on Saturday and received two straps on the Monday. Great service!
Backfriend value greater than the cost
- 11/09/2017
At the age of 79, I bought my Backfriend in February 2011. It has given, and continues to give, excellent service, requiring only the occasional hinge replacement.

I had started to suffer from serious back pain which was impinging badly on my active life-style.

It accompanies me to four dances a week to render usable the typical folding/stacking seating found in village church halls and has also often been used in the driver's seat. Without it, driving long distances would be extremely uncomfortable and dancing out of the question.

Now, however, I am about to purchase a replacement. Not because it has any functional defects (on the contrary, it is as comfortable now as it was when I bought it). But after being taken here, there and everywhere for six years it is showing scuffs and stains on the upholstery. I want a Backfriend that looks as good as it feels.

I offer my congratulations on a first-rate product and would be delighted if you wished to use this email in your publicity.

At the time of purchase I was really concerned that the cost might be greater than the value; I'm so glad I went ahead anyway and discovered how wrong my fears had been.
Miracle back rescue!
- 17/01/2018
I am forever grateful to the inventors of Backfriend as without it I would not have been able to continue sitting at a desk to work, which would have meant the end of my working life. I had tried all other means of correcting my sitting posture including a kneeler chair, even Pilates, but nothing worked for me. I have congenital hyperlordosis which causes inflammation of the sacroiliac joint and have always had trouble standing or sitting but at the age of 48 my back had had as much as it could take. I had known about the Backfriend for years but hadn't thought it would help much, but at the point of desperation I decided to try it. Within a couple of days I was able to sit without pain; it still requires some discipline to sit correctly of course but I would recommend this to anyone with lower back pain. Give the inventor a knighthood!
It's So Easy
- 10/05/2018
Just replaced the original hinges after about 15 years and these are so easy to fit. Excellent value,very good service with quick delivery. What more could you ask.
Fantastic for car, festivals, seminars, classes
- 28/07/2018
You know those awful chairs you usually find at seminars? The ones that make you so uncomfortable that you cannot concentrate on the lecture? Enter Backfriend! I’m so glad my UK friend let me take a test-sit at a music festival—now I keep it in my car, and take it to any place I’m going to have to sit for an hour or more. Makes any seat a comfortable seat!
Great
- 12/02/2019
any one who suffers with back pain like my wife well this product is a must buy not only does it improve your driving position as it sits you much straighter and higher my wife loves this as she no longer needs to use two cushions to drive and feels so much more comfortable when we use the car thanks to Motability booklet I found this 👍
Brilliant product. Get one.
- 11/04/2019
Brilliant design, being so portable and light it is easy to take with you from house to car/train/plane and onto anywhere really. I have had one of these for years and used it constantly in all sorts of places...until I loaned it to a friend and they lost it. I have just received a new one as replacement, there have been tweaks/improvements
but the basic design and support it gives my back is still the same. I would recommend one of these to anybody who has a back! If your back hurts have this in your toolbox of coping strategies, if your back does not hurt then one of these will probably stop you getting a sore back in the future.
One of the best things I've ever bought.
- 25/04/2019
I've been a taxi driver for twenty five years. After about seven years I started to suffer with lower back pain which made working difficult. I bought a back friend on a try or return basis. For the first ten or twelve days I was unsure if I liked it but then it just became more comfortable each day and my back pain disappeared never to return. Even when I bought a new taxi with a posh seat I still found the back friend to be the most comfortable. I think that using a back friend when driving helps build up the core muscles in your body and initially it takes a few days for this to happen before it becomes completely comfortable, so my advice is to stick with it for the trial period and you will reap the benefits.
Finally I'd just like to thank whoever invented the back friend for making my work life a pleasure.
Great product
- 19/06/2019
Just purchased my fourth backfriend. An excellent product which really does make a bad chair good. Great for travelling, I always take mine on the plane.
Great service, and quick delivery. Would definitely highly recommend. Thank you.
Back friend
- 14/04/2020
Brilliant - have now bought for all the family for driving and office chairs.
Excellent products and service
- 08/01/2021
My experience with this company has been outstanding. The BACKFRIEND does exactly what it claims, is well made and excellent value. On buying one for my daughter I inadvertently ordered the wrong base. My phone call was answered quickly and a replacement sent immediately on trust that I would return the unwanted part. During the current epidemic I placed an online order for a second Backfriend for myself at 0850 on 23rd December and it was delivered by FedEx at 0845 on 24th! Recommendations to friends have met with the same level of satisfaction. A UK company with personal service to match!
A real friend
- 26/05/2020
I have used a Backfriend for several years both in the home and the car - it successfully mitigates the pain from an ageing back! I go nowhere without it.
MEDesign
- 18/07/2020
Excellent service. Delivered within three working days as specified. Well packaged with spare parts included. Backfriend easily assembled. Fleece cover fits well and good quality. Employee I spoke to prior to purchase was very knowledgeable, polite and helpful.
Back friend
- 29/04/2020
I've now ordered 8 x double padded backfriends for my family & friends. This is an excellent product which has kept our backs in tip top condition. I thoroughly recommend it.
Back care seat
- 10/05/2020
Prompt service..ordered on monday delivered wednesday...very impressed both with product and service
Back friend
- 21/01/2021
Had my Back Friend about 15 yrs . I think it is amazing to support painful backs
Take it on holiday ,to concerts other people’s cars and every where I think there are no supportive chairs

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