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MEDesign Backfriend Reviews for the product - MEDesign Backfriend (Back to product)
123 Product Reviews - Average rating 4.9 / 5 (Best Rated | Worst Rated | Most Recent | Oldest)

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- 25/04/2018

Found it completely impossible to make corrections to address on the ordering form. Also East Yorkshire as a sub-division of Yorkshire not included whereas West is. All annoying.

secure and solid support

- 09/07/2020

Portable, lightweight, solid, sturdy, just the job.

Backfriend Hingelocks

- 13/08/2011

Reply from Neil Walkingshaw, General Manager at MEDesign:

Dear Mr MacNicol,

Many thanks for your post on the subject of hingelocks and older Backfriends. Your comments are appreciated but not strictly accurate.

The new hingelocks WILL fit all Backfriends (even very old ones) and the information on the web page is indeed correct.

On very old Backfriends such as yours there is a slight amendment to the standard fitting instructions. Take the two pronged part of the hingelock set. At the base where the prongs are connected, there is a small v shaped grove/snap line. Flex the prongs (or you can carefully cut along the grove with a pair of scissors) until they separate into two parts - remove any sharp edges created from the separated parts.

Insert prongs through the backrest and then fit as per the diagrams on the fitting instruction leaflet (enclosed with the parts) but using the upper groove on the locking component.

Hope this advice proves useful to you and indeed other customers.

Original post from Nigel MacNicol:

Beware of ordering the "Hingelock" accessories, which are stated to be suitable for older versions of backfriend, but which do not actually fit, because older Backfriends have holes too widely spaced. The original brass screw fittings which were used on very old Backfriend should therefore be retained, thereby saving ?2.75!

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